Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: November 29, 2025
Introduction
Vesela Decor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or use our design tool
- Request a quote or place an order
- Contact us through our contact form
- Subscribe to our newsletter or marketing communications
This information may include your name, email address, phone number, company name, billing address, shipping address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services: Process your orders, create and manage your account, and provide customer support
- To improve our services: Analyze usage patterns, troubleshoot problems, and enhance user experience
- To communicate with you: Send you updates, respond to inquiries, and provide customer service
- For marketing purposes: Send promotional materials, newsletters, and special offers (with your consent)
- To comply with legal obligations: Meet legal requirements and protect our rights
Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will never share your personal information with third parties for their marketing purposes without your explicit consent. Your data is used solely to provide you with our services and improve your experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Services
We may use third-party services to help us operate our website and administer activities on our behalf, such as:
- Payment processing services
- Email delivery services
- Analytics and website performance monitoring
- Shipping and fulfillment services
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights and Choices
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@vesela.ca
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST